Legal Access Depends On Local Law
Our Legal position is simple: access to the account and its available areas depends on local law, and you must use the service only where local law permits. We may ask you to complete clear account steps, including phone verification, before account access is available. Payment
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records connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account may be checked against the account details you provide. A mismatch can delay account action while we confirm the record. The same policy applies whether you connect from a mobile browser in Bandung,
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a desktop device, or another Indonesian location. If a rule changes your access, we will direct you to the relevant account contact path rather than asking you to bypass it.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.